The Rental terms and conditions, along with Your booking guide,
will help you understand what you can expect from us and what
we need from you in order to make sure we can complete your
booking successfully.
In
these Rental terms and conditions (a) "the Company"
means HRS Vehicle Rentals (UK) Ltd; (b) "the Customer"
means the person, firm or organisation by or on behalf of
whom vehicles are rented under these Terms and Conditions;
(c) "Authorised Driver" means the driver(s) additional
to the Customer approved and entered overleaf by the Company.
The Customer will ensure that any Authorised Driver will comply
with these Terms and Conditions; (d) "Vehicle" means
the Vehicle described overleaf; (e) "DW" means Damage
Waiver; (f) "TPI" means Third Party Insurance relating
to Third Party motor liability; (g) "Insurer" means
the insurance company through which TPI is arranged.
1.
The Company agrees to rent and the Customer agrees to take
the Vehicle on the Terms and Conditions as set out herein.
2.
The Customer will pay the Company on demand all charges due
hereunder including where relevant, sums in respect of DW,
TPI, surcharges, additional charges and VAT or other taxes
thereon.
3.
DW and TPI is available from the Company, surcharges and additional
charges subject to their terms of issue. The Company will
always require a current valid full driving licence held for
at least 24 months prior to rental, and reserves the right
to inspect such licence. Driver abuse of the Vehicle is excluded
from these insurances. Vehicles for which DW and TPI is taken
out are rented to the Customer on condition that the Customer
complies with the respective terms and conditions. Neither
the Company nor its Insurer will accept any liability for
loss or damage caused whilst a Vehicle is rented to a Customer
who does not comply with these conditions, and the Customer
agrees to make any payment necessary to put the Company in
the position it would have been in if the breach had not occurred.
The Customer will supply any information concerning the driver(s)
of the rented Vehicle to the Company upon demand and undertakes
to allow the Company direct access to the driver(s) of the
Vehicle and will fully co-operate in obtaining such access.
If DW is not taken by the Customer, the Customer will be liable
for the full cost of any damage sustained to the Vehicle.
In all cases where Customers Own Insurance has not been requested,
TPI is mandatory. For the avoidance of doubt Damage Excess
applies not only to damage to but also theft of the Vehicle.
The Customer will use its best endeavours to supply full details
of any Third Party Vehicle involved in any accident with the
Vehicle.
4.
If the Customer has opted to arrange their own insurance on
the Vehicle, the cover must be comprehensive. Any excess on
the policy is the responsibility of the Customer. The Company
reserves the right to ask for satisfactory proof of the Customer's
own insurance prior to the commencement of rental. The Customer
is responsible for ensuring the Vehicle is properly insured
from the time of delivery until 12.00 hours on the first working
day following termination of the rental and indemnifies the
Company against any loss incurred or damage to the Vehicle
in the event that such cover fails to be effective. If the
Customer becomes aware of any changes in their insurance cover
during the period of rental, the Company's Insurance Department
(James House, 55 Welford Road, Leicester LE2 7AR) must be
notified immediately in writing. In the event of accident/loss
or damage to the Vehicle, the Company will undertake repairs
or select a repairer if applicable and will invoice the Customer
for such repairs and any associated costs. Such invoice will
be subject to payment on demand. The Company may at its discretion
accept payment from the Customer's insurers, however ultimate
responsibility is with the Customer. The Company reserves
the right to inspect the Customer's driving licence or that
of his servant or agent and the Customer undertakes to ensure
that any driver using the rented Vehicle holds a full (not
provisional) licence.
5.
The Customer acknowledges that notwithstanding the provisions
of (3) and (4) above it has a duty to ensure that all reasonable
care is taken of the Vehicle against damage or loss throughout
the rental period. The Customer accepts responsibility for
any loss or damage to the Vehicle caused by their wilful act
or negligence. This includes but is not restricted to responsibility
for any loss or damage to the Vehicle or its accessories as
a result of theft occurring when the Customer or its servant
or agent has left the keys in or with the Vehicle and the
Customer hereby indemnifies the Company against such loss
or damage.
6.
(a) The Customer undertakes to ensure that the Vehicle is
not subject to overloading in respect of number of persons
or weight of goods carried within the Vehicle during the rental
period.
(b)
If the Vehicle is used outside the mainland UK, the Customer
undertakes to ensure that the Vehicle is checked for Illegal
Immigrants before returning to the UK.
7.
The Customer undertakes to return the Vehicle with all tyres,
tools, audio equipment and other accessories in the same condition
as when received to the place and on the date set down overleaf.
If special cleaning is required for whatever reason, the Company
will make a separate charge to cover the cost of any cleaning
and/or repair work required.
8.
Vehicles are rented at a daily rate according to the agreed
charge, one day being defined as any period of 24 hours from
the time of commencement of the rental agreement. A grace
period of 59 minutes is allowed for after time due back. After
this a day's charge will be made.
9.
(a) In the event that the Customer requires a Vehicle for
a longer period than the agreed rental period, the Customer
must notify the Company at least two hours prior to the termination
of the agreed rental period. In the event that the Customer
fails to notify the Company of such requirement, their authority
to retain said Vehicle may, at the Company's discretion, terminate
and, in that event, the Customer will become liable for any
loss or damage incurred by the Company as a result. The Company
reserves the right, in the event of such failure of notification,
to use such means as it may choose to recover said Vehicle.
(b)
If the rental is to be extended beyond 28 days, the Customer
must notify the Company of the mileage of the Vehicle. The
Company reserves the right to substitute a suitable replacement
Vehicle.
(c)
In the event that a Vehicle on rent reaches the mileage at
which a routine service is due, the Customer undertakes to
notify the Company and make that Vehicle available to the
Company for such servicing to be carried out or for the Vehicle
to be replaced at the Company's discretion.
10.
If at termination, the Customer has complied with all the
terms and conditions stipulated herein, then, but not otherwise,
and subject to condition 5 above, responsibility for loss
or damage to the Vehicle or its accessories is:
(a)
The full cost of any damage to the Vehicle if DW has not been
purchased.
(b)
Insured by the Insurer if the Customer purchases DW at the
time of first entering into this agreement. Subject to any
excess.
(c)
Insured by the Customer if applicable.
11.
All Vehicles are supplied with a full tank of fuel. If a Vehicle
is delivered to the Customer, the Customer is liable for the
cost of the fuel from the time it leaves the Company's branch
until such time as it is returned to a Company branch. All
Vehicles will be refuelled upon return to a Company branch
and the Customer accepts responsibility for the cost of such
refuelling at the prevailing Company rate per litre.
12.
(a) The Customer is liable for all penalties for offences
committed under traffic regulations including, but not restricted
to, parking tickets, clamping fines, compound charges, bus
lane fines and speeding fines incurred during the period of
hire. If these remain unpaid they will be charged to the Customer,
together with an administration charge of no more than an
amount equivalent to the actual cost of the penalty incurred.
(b)
At the termination of the rental it is the Customer's responsibility
to ensure that the Vehicle is parked in a suitable place to
allow collection at any time up to a period of six working
hours from termination without the imposition of any parking
or clamping fines or towing or compound charges. If this provision
is not complied with then the Customer shall be responsible
for such penalties. If these remain unpaid they shall be charged
to the Customer, together with an administration charge of
no more than an amount equivalent to the actual cost of the
penalty incurred.
(c)
The Customer is responsible for the payment of any Civil Penalty
and restoration charges and loss of income whilst the Company
cannot rent out the Vehicle, if the Vehicle is seized by Customs
& Excise or the Immigration Authorities.
13.
The Customer will immediately inform the Company of any fault
in the Vehicle and will not use the Vehicle whilst it is in
an unroadworthy condition. The Company will provide roadside
assistance 24 hours a day in the case of breakdown in mainland
United Kingdom. Accident calls are excluded from this cover.
In the event that the Vehicle remains immobile after call
out, the Company will, at its discretion, either replace the
Vehicle or make alternative arrangements for the driver/passenger(s).
If the Vehicle is used outside mainland United Kingdom and
becomes inoperable the Company cannot guarantee that this
service will be available.
14.
The Vehicle will not be used:
(i)
For the carriage of passengers or property for hire or reward.
(ii)
For racing, pacemaking, reliability trials, speed testing
or driving instruction.
(iii)
To propel or tow any other vehicle or trailer.
(iv)
In violation of the provision of any legislation, order or
regulation affecting the use, loading or condition of the
Vehicle or for any illegal purpose.
(v)
Outside mainland United Kingdom without the express agreement
of the Company.
15.
The Vehicle will not be driven by any person:
(i)
Other than the Customer or an Authorised Driver.
(ii)
Who is under the age of 23 or over the age of 75. This may
be modified by restrictions imposed by the Company relating
to its Vehicles from time to time.
(iii)
Who has not held a valid full driving licence for a minimum
period of 24 months.
(iv)
Who is under the influence of alcohol, hallucinatory drugs,
narcotics or barbiturates.
(v)
Whose driving licence is subject to restrictions due to disability
or infirmity.
16.
The Customer acknowledges that any property placed within
the Vehicle is there at their own risk and that the Company
has no responsibility for such property.
17.
The Customer will at the Company's request do all required
by the Company on its behalf and on behalf of the Insurers
and permit his name to be used by the Company for enforcing
any rights or remedies against any persons in connection with
the Vehicle.
18.
The Customer or any Authorised Driver of the Vehicle will
in no way be deemed to be the agent, servant or employee of
the Company.
19.
The Company will not either on its own behalf or on behalf
of the Insurer, waive any of its rights hereunder except in
writing signed by a duly authorised representative of the
Company or the Insurer respectively.
20.
The Company reserves the right not to reimburse any repairs
in excess of £10 not authorised in advance by the Company.
21.
If the Customer is a Company or other organisation for which
a credit account has been opened these terms and conditions
must be read in conjunction with the Corporate Terms and Conditions
of Trading given to the Customer at the time of opening the
account as varied from time to time. In the event of any inconsistencies
the Corporate Terms and Conditions shall prevail.
22.
The Company reserves the right to terminate the rental to
which this agreement refers if it becomes aware of any breach
by the Customer of these terms and conditions. Upon breach
of the above terms and conditions the Company may give your
personal details to credit reference agencies, the Driver
& Vehicle Licensing Authority (DVLA), Customs & Excise,
the Police, debt collectors, and any other relevant organisation.
The Company may also give your personal details to the British
Vehicle Rental and Leasing Association, who may pass your
details on to any of its Members for any purpose stated in
the Data Protection Act 1998.
23.
Government taxes and other levies will be charged as required
by current legislation.
24.
The Customer acknowledges that the Company is entitled to
charge any credit, charge or debit card nominated at the time
the rental is effected for any charges due to the Company
pursuant to this agreement. |